In the pursuit of operating our businesses we also build relationships that are professional and beneficial to our entities. This includes having to offer your goods or services on credit to your customers / clients. In a form of the “Get it now and pay later” system.
Bear in mind that this is the income of the business thus it is bound to play a big effect on our cashflow hence stricter rules and clear processes need to be put in place, regulated and adhered to.
Accounts receivable states to the money owed to a business by its customers for goods or services that have been sold on credit. It is an important part of a business’s financial procedures as it represents the amount of money that is due to the company.
Accounts receivable management involves tracking and collecting payments from customers, managing credit terms and collections policies, and reconciling accounts to ensure that all payments are properly recorded and accounted for. This process can be time-consuming and resource-intensive for businesses, which is why many choose to outsource their accounts receivable services to third-party providers.
Process of Account Receivable Services
The process of accounts receivable services involves several steps, which can vary depending on the specific needs of the business. Here is an overall summary of the process:
1. Invoice generation:
The process begins with the creation of an invoice, which includes the details of the goods or services provided, the payment terms, and the due date.
2. Invoice delivery:
The invoice is then sent to the customer via email, or another appropriate method. Some businesses may also provide customers with online portals where they can view and pay their invoices.
3. Payment processing:
Once the customer receives the invoice, they will typically make a payment according to the terms of the invoice. The accounts receivable services provider will process the payment and apply it to the right customer account.
4. Collections:
If the customer does not pay on time, the accounts receivable services provider will begin the collections process. This may involve sending reminders and follow-up messages to the customer and negotiating payment plans or settlements.
5. Reporting:
The accounts receivable services provider will generate regular reports on the status of accounts receivable, including ageing reports, payment histories, and customer account balances. These reports help businesses in making informed decisions about credit policies and collections strategies.
6. Customer Service:
The accounts receivable services provider will provide customer service support to handle inquiries and disputes related to accounts receivable. They will maintain positive relationships with customers while ensuring timely payments.
In conclusion, a proper reconciliation needs to be prepared to outline all the outstanding monies. To clarify the status of the accounts and also to make sure that you keep a professional business relationship with your customers.
We also need to have an age analysis for our debtors.
Matsobanemetja Business Consulting (Pty) Ltd provides accounts payable outsourcing services for the businesses.
If you are looking to outsource the accounts payable process service to any expert agency then you need to consider the steps they follow during the accounts payable process.
We have well trained and qualified staff that manages these aspects efficiently. We are the fast growing accounting service-providing agency in South Africa and across the globe.
Compiled by Ms. Dikeledi Seoloane on behalf of Matsobanemetja Business Consulting (Pty) Ltd – Registered Accountant and Certified Tax Practitioner.
If you need a consultation with us with regards to your business, any type of business – please reach out to us on email hello@matsobanemetja.blog
Matsobanemetja Business Consulting (Pty) Ltd offers a wide range of bookkeeping and accounting services, tailored to your business needs at an affordable price.
You may please inquire with us by sending an email to enquiries@matsobanemetja.co.za

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